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Terms & Conditions

Scope

The terms and conditions govern the legal relationships between Sport Kuster KG and the customer. They are part of the contract for the purchase of goods. We recommend that you print your order details immediately after submitting your order along with the terms and conditions underlying the order.

All offers and promotions only apply to online orders and not automatically in the shop.

Terms of payment, purchase and delivery

Our terms of payment, purchase and delivery apply to all items purchased directly from the store, as well as online orders, and are acknowledged with each order.

Basically, we offer the payment in advance, PayPal, cash and debit card. With each order we reserve the right not to offer certain payment methods and to refer to other payment methods.

When paying in advance, we will send you an invoice after checking the availability by e-mail. The quoted amount must have reached our account within the payment period stated on the invoice. If the amount is not received on time, we can not guarantee the maintenance of your reservation. Please note that we only accept payments from European Union accounts. In no case will we assume the costs of a money transaction. Please note that the delivery of the ordered goods in advance only after the full amount has been credited to our account.

When paying by PayPal, we will send you an invoice after checking the availability by e-mail and the PayPal e-mail address. The PayPal e-mail address is not our usual contact address. Therefore, please do not transfer in advance to the e-mail address known to you. The quoted amount must have reached our PayPal account within the payment period stated on the invoice. If the amount is not received on time, we can not guarantee the maintenance of your reservation. Please note that the delivery of the ordered goods takes place only after the full amount has been credited to our account.

Payment by debit card or cash payment is only possible directly at the Sport Kuster store. Other methods of payment (checks, etc.) are not offered or accepted by Sport Kuster KG.

We only supply countries of the European Union, as well as Switzerland and the Principality of Liechtenstein

Prices | Shipping

Shipping Fees:

Austria € 6, -
Germany € 8, -

For these two countries free shipping from € 75, -

Zone 1: Under € 100, - goods value € 15, -
             Over € 100, - value of goods € 18, -
Zone 2: Under € 100, - goods value € 16, -
             Over € 100, - value of goods € 22, -
Zone 3: Under € 100, - goods value € 20, -
             Over € 100, - goods value € 25, -
Zone 4: Under € 100, - goods value € 23, -
             Over € 100, - goods value € 30, -
Zone 5: Under € 100, - goods value € 25, -
             Over € 100, - goods value € 30, -

Zone 1: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Spain - Canary Islands, Czech Republic, Hungary, Cyprus

Zone 2: Egypt, Albania, Algeria, Andorra, Armenia, Azerbaijan, Bosnia-Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Great Britain - Northern Ireland, Guernsey, Iceland, Israel, Jersey, Kosovo, Lebanon, Libya, Morocco, North Macedonia, Moldova , Montenegro, Norway, Palestinian Territories, Russian Federation, San Marino, Serbia, Syria, Tunisia, Turkey, Ukraine, Vatican City, Belarus

Zone 3: Ethiopia, Bahrain, Benin, Burkina Faso, Côte d'Ivoire, Djibouti, Eritrea, Gambia, Ghana, Guinea, Guinea-Bissau, Iraq, Iran, Yemen, Jordan, Cameroon, Canada, Cape Verde, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Liberia, Mali, Marshall Islands, Mauritania, Micronesia, Niger, Nigeria, Oman, Palau, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sudan, South Sudan, Tajikistan, Togo, Chad, Turkmenistan, Uzbekistan, United Arab Emirates , United States of America, Central African Republic

Zone 4: Afghanistan, Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ascension, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei, Burundi, Chile, China People's Republic, China - Hong Kong, China - Macao, China - Taiwan, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Eswatini, Falkland, French Guiana, Gabon, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, India, Jamaica, Japan, Cayman Islands, Cambodia, Kenya, Colombia, Comoros, Congo, The People's Republic, Congo, Republic, Korea, The People's Republic, Korea, Republic, Cuba, Laos, Lesotho, Madagascar, Malawi, Malaysia Maldives, Martinique (FR), Mauritius, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Pakistan, Panama, Paraguay, Peru, Philippines, Réunion, Rwanda, Zambia, São Tomé and Príncipe, Seychelles, Zimbabwe, Singapore, Sri Lanka, St. Christopher (St. Kitts) and Nevis, St. Helena, St. Lucia, St. Marten, St. Pierre and Miquelon, St. Vincent and Grenadines, South Africa, Suriname, Tanzania, Thailand, Timor-Leste, Trinidad and Tobago, Tristan da Cunha, Turks - and Caicos Islands, Uganda, Uruguay, Venezuela, Vietnam

Zone 5: Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Papua New Guinea, Pitcairn Islands, Solomon Islands, Samoa, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis and Futuna

Redeem vouchers

The redemption of vouchers is only possible on location in the Sport Kuster shop. Vouchers can not be redeemed in cash.

Conclusion of contract

By clicking on the button "Buy now" you place a binding order of the items in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent. The availability of the ordered products will be checked by us within a maximum of two working days and the stored articles will be reserved for you for ten days.

A binding contract comes about with the transmission of the order confirmation, however at the latest with delivery of the ordered goods. Irrespective of the right of withdrawal existing in any case as a consumer, you are bound to your order with goods marked as "deliverable".

Right of withdrawal

Customer satisfaction is very important to us. If a purchased item does not meet your expectations, you can return the goods without giving reasons within 14 days by a return. Please always enclose the delivery note so that we can immediately credit your returns.

The period begins with receipt of the goods. To meet the deadline, the timely dispatch of the goods is sufficient. Your right of return does not apply to used items.

The return has to be done to:

Sport Kuster KG
Moosmahdstraße 6
6850 Dornbirn
Austria

Please have your return confirmed and reserve this confirmation until the purchase price of the goods has been credited to your account. When paying by bank transfer you will receive a credit to your account.

It is agreed that in case of exercise of the right of withdrawal we are entitled to charge you the direct costs of the return.

We reserve the ownership of all goods delivered by us until the purchase price has been paid in full.

Please indicate transport damage immediately upon receipt of the goods. Subsequently detected defects and complaints please report immediately by email (office@sportkuster.com).

Minimum age

For online orders, the age limit is 18 years. Orders from and deliveries to persons who are under the age of 18 are not possible.

Privacy Policy | image rights

All rights reserved. All texts, pictures and graphics from our website are protected by copyright and other protective laws. Without our consent, the content of the website may not be copied, distributed or edited for commercial purposes. As far as the contents on this side were not created by us, the copyrights of third parties are considered. Third-party content marked as such. If you should still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.

You agree that the data collected in the event of a contract and provided by you (name, address, telephone number, e-mail address) are stored or processed in our system and used for the duration of the contract. Your contract data can be viewed in the individual customer login in the section "My Account". In addition to the processing of your data for purchase, your data will also be included in our customer file. You will be informed about our products, news and promotions by post or e-mail. These data will not be disclosed to third parties without your explicit consent. You have the right to free information, correction, blocking and deletion of your stored data at any time. In this regard you can contact us in written form office@sportkuster.com.

Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

Disclaimer for external links

"Links" to other websites are characteristic elements of the WWW. Contents of "linked" pages are expressly not part of our website. If you follow links, you do so at your own risk. Therefore, we can not assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.

Warranty

We are not liable for inadvertently incorrect pricing or product descriptions.

Your warranty claims are based on the manufacturer's guidelines. If material or manufacturer errors please complain immediately by email (office@sportkuster.com).

Choice of Law Clause

For all legal transactions, the application of Austrian law, excluding the reference standards as well as to the exclusion of the UN Sales Convention, is agreed.